UK-Based Support
Direct local warranty and swift assistance.
No overseas runarounds. Reach our Ilford office directly for rapid domestic swaps, technical troubleshooting, and real-time shipping updates.
Direct Line
Message our specialists
Get a response from a UK audio professional within twelve hours. We handle all replacements directly from our London-area warehouse.
Got Questions?
Frequently Asked Queries
How fast is UK shipping?
How does the warranty work?
We dispatch every order directly from our London-area warehouse by tomorrow morning. Expect next-day delivery.
If it doesn't pair instantly or sound pristine, send it back to our Ilford office for a direct swap.
What is zero-latency pairing?
Where are you based?
Our earbuds feature advanced chips that sync instantly with your device, ensuring perfect real-time audio alignment.
Our registered office and main stock warehouse are located in Ilford, England. All support and shipping originate here.